Privacy Policy

1. Who We Are

Earned Seat is a leadership coaching practice operated by Sebastian Oghre, based in the United Kingdom. Our website address is earnedseat.co.uk. When we refer to "we," "us," or "our" in this policy, we mean Earned Seat. When we refer to "you" or "your," we mean you as a visitor to our website or a user of our services.

2. What Data We Collect

We collect the following personal data when you interact with our website:

• Name and email address — when you download our free guide (The New Manager Survival Guide) or subscribe to our mailing list.
• Name, email address, current role, time in management, preferred contact time, and any message you provide — when you book a free consultation call through our website.
• Usage data — we may collect anonymised analytics data such as page views and visit duration to understand how our website is used. This data does not identify you personally.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To deliver the resource you requested — when you download our guide, we use your email address to send you the download link.
• To send you our email nurture sequence — after downloading the guide, you will receive a short series of emails (typically 5 emails over 10 days) with practical leadership tips and information about our coaching programmes. You can unsubscribe at any time.
• To respond to your consultation request — when you book a free call, we use the information you provide to prepare for and schedule your consultation.
• To improve our website — anonymised usage data helps us understand which content is most useful and how to improve the experience for visitors.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Consent — when you voluntarily provide your email address to download our guide or subscribe to our emails, you consent to receiving communications from us. You can withdraw this consent at any time by clicking the unsubscribe link in any email.
• Legitimate interest — we have a legitimate interest in responding to consultation requests and in understanding how our website is used so we can improve it.
• Contract — when you engage our coaching services, we process your data as necessary to fulfil our contractual obligations.

5. How We Store Your Data

Your personal data is stored securely using industry-standard encryption and security measures. We use trusted third-party services to process and store data, including our email service provider (Resend) for sending emails and our hosting provider for website data. Your data is stored on servers located within secure data centres. We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

6. Third-Party Services

We use the following third-party services that may process your data:

• Resend — for sending transactional and marketing emails. Their privacy policy is available at resend.com/legal/privacy-policy.
• Analytics — we may use privacy-focused analytics tools to understand website traffic. These tools collect anonymised data only.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct any inaccurate or incomplete data.
• Right to erasure — you can ask us to delete your personal data. We will comply unless we have a legal obligation to retain it.
• Right to restrict processing — you can ask us to limit how we use your data.
• Right to data portability — you can request your data in a structured, commonly used format.
• Right to object — you can object to our processing of your data based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies

Our website uses essential cookies that are necessary for the website to function properly (such as session management). We do not use advertising or tracking cookies. If we introduce any non-essential cookies in the future, we will update this policy and provide you with the option to accept or decline them.

9. Children's Privacy

Our services are designed for working professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at ico.org.uk.